make someone’s day

“good morning and welcome to downtown calgary.  the temperature currently is….”

if I catch the right train, this is what I hear from the train driver.

the information is not really useful for me; I work in an office.  this certain gentleman decided to generously provide a little information in the event it would help even a single person.

is it sanctioned?  probably not, but who cares, it makes my day.



“junior (blank) available.  must have 10-15 years of experience, BA required, MBA preferred.”

I am always confused with job postings that ask for a large amount of education and experience.  is this what they really want?  or is it a tactic to limit the number of applications by self selection?

when you are looking for help, be honest with yourself; what do I really need, and what qualifications will be best?

in my experience, if you focus on the person, instead of the qualifications, you will not be disappointed.


asking for help is often seen as a weakness.  in the back of your head, all your hear is “I should be able to do this by myself”.

instead of asking “do I have the technical skill to answer this question?”, “can I multi-task effectively with several customers or tasks?”, ask “if I don’t ask for help, will my customer suffer?”

if the answer is yes, then ask for help.



invariably, this time of year, resolutions flood the market.  lose 10 pounds, run a marathon, stop smoking, get organized……


this year, set a goal to help someone else achieve their’s.

it is about connecting with others, and making a difference.


big decisions

on the flip side, there are decisions that require time and effort.

these decisions circle around connection, enrollment, and your brand.  damage any of these and the trust is hard, if not impossible to regain.

these are decisions that should not be taken lightly.

making decisions

the best decision is any decision.

sometimes it makes little sense to spend a lot of time to make the perfect decision, when all that was needed was a direction.

what to eat at a restaurant, which book to read, or who to call next are all decisions that have no “right” answer.

bad ideas

does someone who has great ideas ever have bad ideas?  if they are honest, the answer is more bad ideas than good ideas.

it is the process of sifting through the bad ideas that gets the flow of creativity started.

don’t resist the bad ideas, but see them as a path to a great idea.

I originally heard this spoken by seth godin and felt it was such a great, simple idea to not share.